Privacy Policy
Shop Display Fitters Durban Last updated: 08/06/2026
Who we are
Our website address is https://shopdisplay.co.za.
Shop Display Fitters Durban manufactures and installs shopfitting, cabinetry, and retail display solutions for clients across Southern Africa. This policy explains what personal information we collect through our website, why we collect it, and how we handle it. We are committed to processing your personal information lawfully and in line with the Protection of Personal Information Act, 2013 (POPIA).
What personal information we collect and why
Enquiry and contact forms
When you submit an enquiry, request a quote, or send a project brief through our website, we collect the information you provide in the form. This typically includes your name, company, email address, phone number, and the details of your enquiry. We use this information only to respond to your request, prepare quotes, and manage the resulting project or relationship. We do not sell this information or use it for unrelated purposes.
To help reduce spam and abuse, our forms may also record technical information such as your IP address and browser type at the time of submission.
Media
If you are working with us and upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included, as visitors may be able to download and extract that data from images published on the site.
Cookies
Our website uses cookies to help it function properly and to improve your experience.
If you visit our login page (relevant only to site administrators), a temporary cookie is set to check whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When an administrator logs in, additional cookies are set to store login details and screen display preferences.
Embedded content from other websites
Pages on this site may include embedded content such as videos, images, or maps. Embedded content from other websites behaves exactly as if you had visited that other website directly. These third parties may collect data about you, use cookies, embed additional tracking, and monitor your interaction with that embedded content, particularly if you have an account and are logged in to that service.
Analytics
We use Google Analytics and Google Search Console to understand how visitors find and use our website. These tools collect information such as the pages you visit, how long you spend on the site, the type of device and browser you use, and your approximate location. This data is aggregated and used to improve the website and measure the performance of our marketing. You can read more about how Google handles this data in Google’s privacy policy at https://policies.google.com/privacy.
Who we share your information with
We do not sell or rent your personal information. We may share it only where necessary to deliver our services, for example:
- With service providers who help us operate the website, email, and analytics (such as our hosting provider and Google), under appropriate confidentiality arrangements.
- Where we are required to do so by law.
If you request a password reset (administrators only), your IP address will be included in the reset email.
How long we retain your information
Enquiry and project information is retained for as long as needed to respond to you and to manage any resulting business relationship, and thereafter for as long as we are required to keep it for legitimate business, administrative, or legal purposes.
For administrators who register on the site, we store the personal information provided in their user profile. Administrators can see, edit, or delete this information at any time.
Your rights over your information
Under POPIA, you have the right to:
- Be told what personal information we hold about you and to request access to it.
- Ask us to correct information that is inaccurate or out of date.
- Ask us to delete personal information we hold about you, subject to information we are obliged to keep for legal, administrative, or security reasons.
- Object to the processing of your personal information in certain circumstances.
- Lodge a complaint with the Information Regulator (South Africa) if you believe your information has been handled unlawfully.
To exercise any of these rights, contact us using the details below.
How we protect your information
We take reasonable technical and organisational measures to protect personal information against loss, unauthorised access, and misuse, including secure hosting and restricted access to administrative systems.
Contact us
If you have any questions about this privacy policy or about how we handle your personal information, please contact our Information Officer:
Shop Display Fitters Durban Email: info@shopdisplay.co.za Phone: 031 701 4702 Address: 5 Devon Rd, Pinetown, Durban, 3620
The Information Regulator (South Africa) can be contacted at https://inforegulator.org.za.